Terms of service

Last updated: 19/02/2026

1. Overview

This website is operated by Vibe Coffee Roasters. By visiting our site and purchasing from us, you agree to these Terms of Service.

2. Products & Orders

All products are roasted, packed, and shipped from New Zealand.
We reserve the right to limit or refuse orders at our discretion.

3. Pricing

All prices are listed in NZD and include GST unless otherwise stated.
Prices may change without notice.

4. Payments

We accept secure payments through approved payment providers.
Orders are processed once payment is confirmed.

5. Shipping

We ship within New Zealand. Delivery times are estimates and may vary.

6. Refunds & Returns

Please refer to our Refund Policy for full details.
Due to the nature of food products, opened items cannot be returned unless faulty.

7. Subscriptions

If you purchase a subscription product:

  • You may cancel anytime via your account login.

  • Subscription discounts apply only while active.

  • Failed payments may result in cancellation.

8. Intellectual Property

All website content including images, branding, and product names are owned by Vibe Coffee Roasters.

9. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our products.

10. Governing Law

These Terms are governed by the laws of New Zealand.