Shipping policy
Last updated: 19/02/2026
1. Shipping Locations
We currently ship within New Zealand only.
2. Processing Time
All orders are freshly roasted and dispatched within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Estimated delivery time within New Zealand:
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North Island: 1–3 business days
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South Island: 2–4 business days
Delivery times are estimates and may vary due to courier delays.
4. Shipping Costs
Shipping fees are calculated at checkout.
Free shipping may apply for orders over a specified amount (if applicable).
5. Subscription Orders
Subscription orders are processed automatically according to the selected frequency.
Shipping timelines remain the same as standard orders.
6. Tracking
Once your order has been dispatched, you will receive a tracking number via email.
7. Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at:
We will assist in resolving the issue promptly.